Your details, and what we do with them

SCV SaRiGaMa is a volunteer-run Malayalee community association in Santa Clarita, California, organised as a California nonprofit. In this policy, “we” and “us” mean the organisers who run our events. You can reach us any time at scvsarigama@gmail.com.

You can read every page here without telling us who you are. We do not run advertising trackers, and we do not build profiles of visitors.

The company that hosts our website (Vercel) keeps standard server logs — the kind every website produces — which record requests and are used to keep the site online and secure.

The form on our contact page does not send anything to us directly. It opens your own email app with the message pre-filled, so you send it yourself, from your own address. Nothing you type is stored on this website.

Once you email us, we keep that message the way anyone keeps email, and we reply to it.

When you buy tickets we record your name, your email address, your phone number if you give it, how many admissions you bought, and whether the payment cleared. That record is what lets us admit you at the door and email you your pass.

Card payments are handled entirely by our payment processor — Stripe or Square, depending on how you pay. Your card number goes straight to them and never reaches us; we could not see it if we wanted to. For payments sent by Zelle or handed over in person, we record only the amount and the name it came under.

We email you a pass with a QR code. That email is sent through an email delivery service (Resend) on our behalf, which needs your address in order to deliver it.

If you register to take part in the programme, we also keep what you enter on the form — your name, the names of others in your group, and the details of what you plan to perform — so the organisers can plan the stage and get back to you.

We are a small group and use a few established services to run our events. Each one receives only the details it needs to do its job, and none of them may use your details for their own advertising:

• Stripe and Square — process card payments for tickets and sponsorships.
• Resend — delivers your ticket and receipt emails.
• Neon — stores our event and ticket records (our database).
• Vercel — hosts this website and our event check-in tools.
• Google — we keep some organiser records (names, emails, ticket counts) in Google Sheets to run the event.

We do not sell, rent, or trade your details. We do not pass them to sponsors, advertisers, or other organisations. We do not add you to unrelated mailing lists — if we email you, it is about an event you bought a ticket for.

We keep your information for as long as we need it to run the event you took part in, to keep our accounts straight, and to meet our legal and tax obligations. Payment and donation records in particular are kept for the periods the law requires.

We are a volunteer group and do not delete records automatically. If you would like your information removed, write to us and we will remove what we are not required to keep.

We do not knowingly collect details about children. Where a ticket covers a family, we record only the number of people attending — never names or ages of children.

Write to scvsarigama@gmail.com and ask what we hold about you, ask us to correct it, or ask us to remove it. We will do so, except where we are required to keep a payment or tax record.

California privacy laws (the CCPA and CPRA) are written for businesses and generally do not cover a nonprofit like ours. Even so, we honour these requests as a matter of course, because it is the right way to treat our community.

We take reasonable measures to protect the information we hold and limit who can see it to the organisers who need it. No system is perfect; if something ever goes wrong in a way that affects you, we will tell you.

If this policy changes we will update the date at the top of the page. We will not quietly start using your details for something you would not expect.